GiftCardEver doesn’t sell gift cards. We compare cards and link to stores such as Kinguin, where you buy them. Refunds, returns and replacements are handled by the store you bought from.
Who can help with your order
| Problem | Who to contact |
|---|---|
| The code doesn’t work or says it was already used | The support team of the store you bought from. Send them your order number and a screenshot of the error. |
| You paid but didn’t get a code | The store you bought from. They can see your payment and delivery status; we can’t. |
| You bought the wrong region, currency or amount | The store you bought from. Whether they refund depends on their policy and on whether the code has been revealed. |
| A link or price on GiftCardEver is wrong | Us, through the contact form. |
| You ordered directly on GiftCardEver when we still sold cards | Us, through the contact form. See below. |
Buying through our links
When you click a “Buy now” button, you leave GiftCardEver and buy on the other store. Your contract, payment and code delivery are with that store, and its refund policy applies. We don’t receive your payment, can’t see your order and can’t issue refunds or replacements for it.
Most stores don’t refund a digital code once it has been revealed, because they can’t tell whether it was used. Many will still replace a code that doesn’t work. Read the store’s refund terms before you pay.
Before you buy
- Region: the card’s region must match your account’s region. A US card often won’t work on a UK or EU account.
- Currency and amount: check that the value is the one you need.
- Platform: make sure the card is for the right service or console.
- Brand terms: every gift card is also subject to the issuing brand’s own terms, such as expiry dates and where it can be used.
Orders placed on GiftCardEver
GiftCardEver used to sell some codes directly. If a code you bought from us at that time didn’t work when it was delivered, send us your order number and the email you ordered with through the contact form. We will look it up and, if the code was faulty, replace it or refund it. Codes that worked when delivered can’t be returned or exchanged.
Questions
Write to us through the contact form or at [email protected]. See also our Terms and Conditions and Affiliate Disclosure.